Home » About » Information for parents/carers

Information for parents/carers

Key person and pre-school families
Each child will be assigned a key person and will be part of that Key persons pre-school family.

Your child’s Key person will be responsible for settling your child in when they join us and will build a close relationship with you and your family during your time with us. They will be your first port of call for anything you wish to discuss about your child on a day to day basis and they will be responsible for monitoring your Childs learning and development, learning about their likes and interests so activities and experiences can be planned to support all children’s individual requirements. Meetings will be arranged with you to discuss your child’s development, however you are welcome to come and discuss your child’s progress at anytime with your key person.

Equal opportunities and inclusion

We offer a very warm welcome to all children and their families regardless of their class, culture, religion or disability. We aim to insure individual requirements are met and support is given where needed, through our trained staff, and outside agencies where required.

Behaviour
We practice a promoting positive behaviour approach. If however a child displays persistently challenging behaviour, we will notify parents/carers of this and will work closely with them to offer a consistent approach to dealing with the behaviour.

Safety and security
All staff and committee members have been checked by the Disclosure and Barring Service.
The front doors are closed during the session when not outside. All outside gates are checked and lock on the main gate. All areas risk assessed before the children are aloud to play outside. All Children are registered in and out and must be collected from their key person. If someone else is picking your child up we must be informed of this before hand and the name and a description of the person must be given. Please make sure you pick up at the correct time so the pre-school remains in correct ratio.

Complaints
We hope that you and your child will be happy during your time at preschool, however if there is any aspect you are unhappy with, in the first instance speak with your child’s key person, if your key person is unable to resolve your concerns please speak with the room manger, then the over all manager and finally the chair of the committee. If you are not happy that the setting has addressed your concern satisfactorily you can contact Ofsted on 03001231231.

Ofsted inspections
We can be inspected by Ofsted at anytime without prior notice.  We are pleased to say on our last inspection was on 20th January 2017 and we received a grading of ‘Outstanding’. Please follow the link below for the full Ofsted report. Ofsted Sandhills Pre-School report.

Dropping Off/Picking Up

The preschool day begins at 8.50 and it would be appreciated if you could drop your child off in the ten-minute window between 8.50-9.00 to make sure the preschool routine is not disrupted. Morning sessions finish at 11.20 and prompt pick up is required so that staff can focus on the lunch time session. Children who go home after lunch need to be picked up on time as other children come in for the afternoon session and if not collected on time it puts us out of ratio. Afternoon sessions begin at 12.20 and finish at 2.50. We do have a late collection charge which we apply for late collections. This is charged at £20 for the first 20 minutes and £1 a minute after that.

Illness
We ask you not to bring your children in if they are unwell. Children with an Infectious diseases must remain at home until the doctor says they say they are fit to return. Our policy on sickness and diarrhoea is that they are 48 hours clear of their last bout of sickness and diarrhoea. If your child falls ill during playgroup you will be asked to arrange for your child to be collected.

Childrens toys
Children are encouraged to keep their toys at home, as toys coming in from home ans often go missing during the session and staff spend a considerable amount of time looking for toys bought in from home. Children will be given a treasure box to take home and fill with their treasures which they can then share with their friends during a supervised show and tell time. Treasures may be a favourite toy, photograph, something they have got during a visit or day out or something they have collected whilst walking in the woods, park etc.

Snack Time
Fruit and vegetable donations for snack time.
Thank you to those parents who send in donations on a regular basis. We are still having to buy fruit and veg for snack out of preschool funds as very often donations for snack are very poor. So, donations for snack which includes breadsticks, plain biscuits and dried fruit are very much appreciated.

Lunch Time
Please remember to cut cherry tomatoes and grapes into halves to avoid any choking incidents. There is a child with a severe nut allergy so please do not send your child into preschool with any nut products in their lunchboxes.